QuickBooks Has Stopped Working Error- Effective Troubleshooting

QuickBooks users experience various errors while working with accounting software. Some of the most frequent errors that users may get are 'QuickBooks has stopped working or 'QuickBooks not responding. 'This error can prompt due to a various factors, thereby making it extremely arduous to troubleshoot the same. However, in this article, we will discuss some of the easiest solutions that will help you to rectify this issue quickly.

We tried our best to help you resolve this error manually; however, if you are looking for an alternative, then you can contact our experts by calling us at +1(855)-738-0359.

Effective Solutions to Tackle QuickBooks Has Stopped Working Issue

The following solutions can help in rectifying QuickBooks's not responding issue once and for all.

Solution 1: Download and Run QuickBooks Install Diagnostic Tool to Resolve the Error 

QuickBooks Install Diagnostic Tool helps to tackle issues due to faults in the QuickBooks Desktop installation. 

• First, download QuickBooks Tool Hub and head to the download folder to run the Tool Hub installer file.
• Now double-click the QuickBooksToolHub.exe file to start the installation.
• Now agree to the terms and conditions and follow the on-screen prompts to finish the installation.
• Before using the QB Install Diagnostic Tool, close every running application on Windows.
• Once the Tool Hub is downloaded, run it by double-clicking its icon on the desktop.
• Now press the Program Installation Issues tab and choose QuickBooks Install Diagnostic Tool.
• Depending on the performance of your computer, it might take up to 25 minutes to fix the damage in the installation.
• Once the tool completes fixing the installation errors, restart your Windows and open QuickBooks again. 
• In case you find QuickBooks still not responding, then go to the next troubleshooting step.

Solution 2: Scan and Repair Bad Sectors on Hard-Disk to Rectify the Error 

Corrupted or damaged sectors on the hard drive are one of the most common reasons that tamper the performance of applications running on Windows. 

• First, access Windows File Manager by pressing Windows + E and right-clicking the C drive.
• Now choose Properties, and under the Tools tab, click Check Now.
• Now checkmark Automatically repairs file system errors and Scans for and attempts recovery of bad sectors options.
• Here press Start and wait until Windows complete the scan and repair process.

Solution 3: Edit QBWUSER.INI File Name to Eliminate the Error 

QBWUSER.INI is a QuickBooks program file that has the product registration information, and if this file gets damaged, it is obvious to face issues running QuickBooks. 

• First, you need to access Windows File Manager and navigate to \Users\User Name \AppData\Local\ Intuit\QuickBooks and find the QBWUSER.INI file.
• In case you don't see the file, press Folder and Search Options under the Organize tab at the top left corner of the Window.
• Now under the View tab, checkmark the Show hidden files, folders, or drives option.
• Here press Apply followed by OK, then right-click the file and select Rename.
• Now add.OLD at the end of the file name, for example (QBWUSER.INI.OLD) then move to the last step.
• Finally, access QuickBooks and check if the QuickBooks has stopped working error is resolved.



Summing Up!

Hopefully, the aforementioned solutions helped you resolve QuickBooks Has Stopped Working. But in the rare cases when the error still doesn't get resolved, what you can do is get the help of our professionals by calling us at +1(855)-738-0359.

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